Process improvement
Clearer handovers and responsibilities, so people know what needs doing and who’s doing it.
Improving how
you operate to accelerate growth
I help business owners and growing teams make day-to-day work easier to manage. I work out what’s slowing things down, then improve the process, connect existing tools or build what’s missing.
- Separate sheets
- Copying details
- Manual checks
- Unclear handovers
next step.
I’m Alex Bosier, an independent Systems & Automation Specialist based in London.
Does this sound familiar?
Finding out where a job stands means asking someone.
The same details get copied between forms, spreadsheets and systems.
Follow-ups depend on somebody remembering to chase.
The team keeps spreadsheets alongside the system you bought.
Work passes between people without a clear next step.
You can see several problems, but you’re unsure what to tackle first.
What I can help with
CRMs and internal tools
Bring clients, enquiries and work in progress into a shared view that fits how your team works.
Documents and reporting
Produce brochures, reports and other documents from information you already hold, and make unfinished work easier to see.
Automation
Automate recurring checks and reminders. I also help teams choose and use AI tools for tasks such as drafting and extracting information, with a person checking the result.
Connected tools
Link your existing systems so enquiries and updates reach the right record, without someone copying them across.
The right information,where you need it
How I work
I stay involved from the first conversations through to helping your team use the changes.
Understand
I talk to the people doing the work and follow real examples from start to finish, including the exceptions and workarounds.
Diagnose
I identify what’s causing the problems and what to tackle first. Where a fuller review is useful, an operational audit gives you the findings and a prioritised plan.
Implement
I put the agreed changes into practice, from clearer handovers to systems that support the way your team works.
Embed
I work with your team on real tasks, helping them use the new approach confidently and making the adjustments needed for it to become routine.
Client work
A shared system for a property agency
Bernard Gordon & Co had outgrown a mixture of spreadsheets, Mailchimp and manual compliance processes. I brought their contacts, property workflow and compliance into a system built around the team’s work.
The work included cleaning up contact data, making deals visible across the team and bringing brochure production in-house.
2 hours 15 minWeekly compliance work after replacing spreadsheets and manual email chasing.
~5 hoursAdmin time recovered across the team each week.
About me
I spent fifteen years in digital businesses and operations, including leading a global team across the UK, Malaysia, India and the US.
I now work independently with business owners and growing teams, drawing on that operational experience as I design and build the changes.
Tell me what you’d like to improve
A short note about your business and what’s taking too much effort is enough to start a conversation.